MSRO, Marché de solidarité régionale de l'Outaouais

Local products delivered to you, all in one place.

Simplicity, ecology and solidarity!

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How it Works

General points

The MSRO places itself as sole intermediary between member producers and consumers Producer members post their products on the MSRO Web site so consumer members may see and order them. Every week, an ordering period opens and an invitation to order e-mail is sent to consumer members. Products ordered are then delivered to MSRO premises, where consumers may come purchase their order during the pickup period.


Ordering periods

Ordering periods open on Tuesday mornings and end on the following Monday at midnight, and so every week. During this period, consumer members can select the products they wish to buy on the site.


Pickup periods

On the Thursday following the ordering period, producers bring the products to the MSRO premises in the morning, and consumers are invited to come pick up their order from 2:30 pm till 8:00 pm on Thursday, or from 10:00 am to 6:00 pm on Friday. Members choose their preferred pickup period when they create their order.


View products and order

On the MSRO homepage, two icons allow you to view products: "products", for a display by product type, and "Producers", for a display by producer. These two pages also propose a key word(s) search bar.

To select a product, click the icon appearing next to each product. Click the icon - to remove this product of the order. Note that these icons will only appear next to available products. As soon as you will have selected a product, a of grocer's basket will appear in the upper right corner of the screen, under which your total and the number of selected items will appear. Click on this total to view your order.


Printing the invoice

We ask that you print your order invoice once the ordering period has ended, that is on Tuesday morning at the earliest. Identifiers used to facilitate the management of products at the pickup location are added to invoices at the end of the ordering period, and printing it too early will prevent these identifiers from appearing on the invoice. This is not crucial though, as volunteers will have the list of identifiers printed as we adapt to the new system.


On pickup day

Present yourself on your chosen pickup period at the MSRO location. A volunteer will help you assemble your order and verify its contents with you.






Not satisfied with a product or service? Send us your comments.

For further inquieries, take a look at our members guide.


Are you a producer or a processor and you would like to make your products available via the MSRO?

Have a look at our Producers selection policy.


Producer selection procedure



Site créé par WebHull, 2012

Marché de l'Outaouais
71 rue Eddy
Gatineau, QC, J8X 2W1

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